Third-party purchases

If you have made a purchase through a third party and need your download urgently, please email the address below. Be sure to include your 'Customer Package ID' (Order Number).

If you just need to download documentation for your tour (maps and instructions) you can find the download at Maps and Instructions.

Mailing address:

2590 Greenwich, Suite #1, San Francisco, CA 94123 USA

Telephone:

415-346-2604

Email:

- For customer service or technical questions.

- For other questions.